FAQ

Orders

What forms of payment do you accept?

We accept all major debit/credit cards, PayPal, Amazon Pay, and AfterPay.

I emailed customer service but haven’t heard back yet. Why?

THE FULLEST  is based in the USA and our business days are Monday through Thursday from 9am-1pm PST. We aim to respond to all inquiries within 48 business hours, so hold tight — we’ll get back to you as soon as we can.

Why am I paying sales tax now when I haven’t on previous purchases?

As an e-commerce company based in the USA, we are required to charge sales tax, which may vary over time and depend on the state to which items are being shipped.

Will I have to sign for my order?

No signature is required unless requested. Please email hi@thefullest.com with your order number.

Do you accept returns?

All sales are final.

Shipping

How can I track my order?

You will receive an email with tracking information once your order has shipped.

If you have any questions about your order please email hi@thefullest.com.

What if my package is damaged or missing?

We offer Route Package Protection to replace any lost, damaged, or stolen orders for a nominal fee.

By opting out of Route Package Protection, THE FULLEST is not liable for any lost, damaged, or stolen packages during transit.

Do you ship internationally?

Yes, we offer $35 flat rate international shipping for all orders. The only exception is for orders that include our Womb Protector™ Ritual Bundle, which ships for $75 international flat rate.

What's the international shipping time?

This depends on customs and location, but we will work with you to make sure you receive your package in a timely manner.

Newsletter

Why am I not receiving my newsletter?

Check your spam or junk folder. If it’s not there, mail from THE FULLEST might be blocked. To unblock, unsubscribe and then resubscribe. To ensure delivery, add hi@thefullest.com to your contacts. If the newsletter lands in your spam or junk folder, you will need to mark that it is not spam. If you are a Gmail user, check your Promotions tab as Gmail has recently updated its inbox layout and our emails may be landing there. To move it to your main inbox, simply drag the message from Promotions.

How do I unsubscribe from THE FULLEST newsletter?

You can unsubscribe by clicking the unsubscribe link at the bottom of every email.

Kinder Thoughts™

When is the best time of day to take these capsules?

Depending on what you’re wanting to accomplish, taking the capsules in the morning helps elevate your mood throughout the day while taking it in the evening will help with relaxation.

What are the capsules made out of?

We did our best to source the cleanest, vegan capsules made out of hypromellose.

Is it vegan?

Yes!

Can I take Kinder Thoughts™ in addition to a serving of Warm Feelings™?

Yes! We formulated Kinder Thoughts with the recommended medicinal dose of saffron used in clinical trials (30mg) but the daily limit is actually much higher. So, feel free to take Kinder Thoughts in addition to a cup of Warm Feelings.

How soon should I expect to feel the effects of Kinder Thoughts™?

We added MCT powder to make the capsule more bioavailable so you should be able to feel the effects pretty quickly.

Warm Feelings™ Jar and Sachets

Does Warm Feelings™ contain any glyphosate?

No, we routinely test Warm Feelings for glyphosate to make sure our product is offered in the cleanest form possible.

What does it taste like?

Saffron is often compared to turmeric because of its color. However, saffron has a softer, more floral flavor when compared to turmeric’s pungent notes. We like to think of Warm Feelings as a warm, floral hug!

Is it vegan?

Yes, it is coconut-based rather than dairy-based.

Can I drink too many servings of Warm Feelings™?

Experiences and sensitivities vary from person to person, so we recommend staying within two servings of Warm Feelings per experience at the onset.

Is Warm Feelings™ safe if I have a medical condition?

We recommend reaching out to your local herbalist, healthcare practitioner, or acupuncturist if you are concerned about taking THE FULLEST’s products in conjunction with a pre-existing medical condition.

Is Warm Feelings™ safe for pregnancy and breastfeeding?

We do not recommend saffron during your first two trimesters of pregnancy. However, as we are not healthcare practitioners or providers, we recommend reaching out to your local healthcare practitioner if you are planning on taking THE FULLEST’s supplements during your pregnancy or while breastfeeding.

Why do we include organic tapioca maltodextrin?

Unfortunately, it is near impossible to source a coconut milk powder that doesn’t include some sort of processing agent. After searching high and low for a source with the lowest percentage of added ingredients, we went with our chosen supplier’s powder because it only contains 5% organic tapioca maltodextrin while others contain upwards of 20% or more of other undisclosed ingredients. We believe in ingredient and sourcing transparency, which is why we also test for glyphosate to make sure we are providing the cleanest possible version of our products.

Mindful Immunity™

Should I take this product daily or only when I feel an illness coming on?

Up to you! We like to take the product daily for immunity maintenance but some prefer to use it to soothe symptoms.

What is the shelf-life?

One year – the only preservative we use is pure lemon juice concentrate.

Does Mindful Immunity™ need to be refrigerated?

We recommend to refrigerate after opening. 

Is it certified organic?

No, we have not gone through the official certification process but all ingredients are organically grown.

Is saffron safe for children?

As with adults, every child is different. Although saffron is a commonly used spice in ethnic cooking and children can enjoy the taste and reap the benefits, we cannot legally provide you with any medical advice. We recommend reaching out to your local healthcare practitioner or pediatrician if you are planning to share saffron with your children.

Strands of Sunshine™

How can I use the threads?

Some ways to include the threads are creating a tea, a tincture for cooking, or an infusion.

Are the saffron threads organic?

The saffron threads are high-grade certified and organically grown using traditional practices in Afghanistan. They unfortunately do not offer an organic certification in Afghanistan.

How many threads come in each jar?

Each jar contains 2g worth of saffron which is about 1,000 threads.

Womb Protector™

At what age should women start to steam?

This is a practice to start after their first menstrual cycle.

What time of month should I steam?

For optimal results, steam four days per month; two consecutive days before the start of your period and two consecutive days after your period has ended. If you don’t experience a regular cycle, align your monthly steam ritual with the full moon and new moons.

Can you steam while trying to get pregnant?

Although pelvic steaming is great for supporting fertility, it is not good to steam for a few days following insemination.

Can I burn myself?

Yes, if the steam is too hot it can burn. If this is the case, you can adjust how close you are to the pot or let some steam out through the sides of your stool, if you are using one.

Can I steam if I have an IUD?

Yes, an IUD doesn’t affect your steaming practice.

Can I steam with an active infection?

Yes, but do not steam more than 10 minutes a day and check in with your midwife or women’s health physician for more support.

What are the contraindications for Pelvic Steaming?
Contraindications include:

Pregnancy (unless in active labor to support opening up the pelvic floor).

Fresh menses- steaming makes you bleed faster and heavier if you introduce the steam while on your period when you’re blood vessels are already open. However, you are able to steam when it’s old brown discharge or spotting at the end of your period.

Any fresh spotting should be an indicator that blood vessels are open and to not steam in order to not open them up more which may cause more blood to flow. Wait 24hrs before pelvic steaming if spotting with fresh blood.

Spontaneous bleeding or an extra period with in 19 days of the start of your last period means you are prone to bleed easily so no steaming! Wait 3 months from spontaneous bleeding to steam.

Post surgery. No steaming until 6 weeks after surgery (like if you’ve had a C- section, hemorrhoids, and fibroid surgeries until incisions are fully healed).

How does steaming strengthen my relationship with my intuition and support my creativity?

Ancient cultures believe that our energetic sacral chakra and physical womb is the ultimate portal of creativity. This doesn’t refer to simply the physical place that life is born but also our ideas, passions, and even relationships. Unfortunately, over time and due to cultural conditioning, we have become less connected to this part of ourselves at best, and at worst feel shame, pain, and trauma for our sexual and creative aspects. Taking the time to give this part of your body a sacred ritual begins to heal any emotional trauma associated with these energies and clear out stuck and stagnant energy, allowing you to reconnect to your intuition.

What are the benefits of steaming?

We formulated our Womb Protector™ blend specifically as a whole body healing ritual to provide gentle monthly support, allowing the body an opportunity to perform its own natural processes more effectively. Our proprietary blend also aids in conception, fertility, cramping, postpartum healing and even preventing recurring UTIs and infections.

Exheal™

Can the saffron stain my bathtub?

No, the volume of water that is used, combined with the baking soda in the baths, prevents any chance of this happening.

Can my kids bathe in it?

Yes! Kids love both Exheal™ and Inheal™.

Does it reduce bloating quickly?

Yes, it works quickly on most people to support abdominal discomfort due to digestion. This is not clinically proven, rather it is anecdotal evidence from our community.

Is there any particular length of time to get the maximum healing benefits of the soaks?

We recommend 20 minutes but even a 10 minute bath can make a huge difference in someone’s day.

How many baths are in one jar?

This blend can be used for four supportive baths or two more potent soaks.

Can I mix the two baths that you offer?

Yes, mixing the two baths will provide you with a detoxifying and nourishing experience.

Are all our essential oils sustainable, organic, wildcrafted?

Yep, all our oils are wildcrafted or organic or use organic processes. Although this is always important, it’s especially important when soaking and the skin’s pores are open.

Inheal™

Can the saffron stain my bathtub?

No, the volume of water that is used, combined with the baking soda in the baths, prevents any chance of this happening.

Can my kids bathe in it?

Yes! Kids love both Exheal™ and Inheal™.

Can it help reduce scarring?

Many individuals have reported that it has noticeably reduced scarring on their body. This is not clinically proven but there is evidence that saffron heals imperfections on the skins surface.

Are all our essential oils sustainable, organic, wildcrafted?

Yep, all our oils are wildcrafted or organic or use organic processes. Although this is always important, it’s especially important when soaking and the skin’s pores are open.

Is there any particular length of time to get the maximum healing benefits of the soaks?

We recommend 20 minutes but even a 10 minute bath can make a huge difference in someone’s day.

How many baths are in one jar?

This blend can be used for four supportive baths or two more potent soaks.

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