ORDERS

What forms of payment do you accept?
We accept PayPal and all major debit/credit cards.

I emailed customer service but haven’t heard back yet. Why?
THE FULLEST  is based in the USA and our business days are Monday through Thursday from 9am-1pm PST. We aim to respond to all inquiries within 48 business hours, so hold tight — we’ll get back to you as soon as we can.

Why am I paying sales tax now when I haven’t on previous purchases?
As an e-commerce company based in the USA, we are required to charge sales tax, which may vary over time and depend on the state to which items are being shipped.

Will I have to sign for my order?
No signature is required unless requested. Please email hi@thefullest.com with your order number.

Do you accept returns?
All sales are final.

NEWSLETTER

Why am I not receiving my newsletter?
Check your spam or junk folder. If it’s not there, mail from THE FULLEST might be blocked. To unblock, unsubscribe and then resubscribe. To ensure delivery, add hi@thefullest.com to your contacts. If the newsletter lands in your spam folder or junk folder, you will need to mark that it is not spam. If you are a Gmail user, check your Promotions tab as Gmail has recently updated its inbox layout, and our emails may be landing there. To move it to your main inbox, simply drag the message from Promotions.

How do I unsubscribe from the fullest newsletter?
You can unsubscribe by using the link at the bottom of every email.

Kinder Thoughts

When is the best time of day to take these capsules?
Depending on what you’re wanting to accomplish, taking the capsules in the morning helps elevate your mood throughout the day while taking it in the evening will help with relaxation.

What are the capsules made out of?
We did our best to source the cleanest, vegan capsules made out of hypromellose.

Is it vegan?
Yes!

Can I take Kinder Thoughts™ in addition to a serving of Warm Feelings™?
Yes! We formulated Kinder Thoughts with the recommended medicinal dose of saffron used in clinical trials (30mg) but the daily limit is actually much higher. So, feel free to take Kinder Thoughts in addition to a cup of Warm Feelings.

How soon should I expect to feel the effects of Kinder Thoughts™?
We added MCT powder to make the capsule more bioavailable so you should be able to feel the effects pretty quickly.

Warm Feelings Jar and Sachets

Does Warm Feelings™ contain any glyphosate?
No, we routinely test Warm Feelings for glyphosate to make sure our product is offered in the cleanest form possible.

What does it taste like?
Saffron is often compared to turmeric because of its color. However, saffron has a softer, more floral flavor when compared to turmeric’s pungent notes. We like to think of Warm Feelings as a warm, floral hug!

Is it vegan?
Yes, it is coconut-based rather than dairy-based.

Can I drink too many servings of Warm Feelings™?
Experiences and sensitivities vary from person to person, so we recommend staying within two servings of Warm Feelings per experience at the onset.

Is Warm Feelings™ safe if I have a medical condition?
We recommend reaching out to your local herbalist, healthcare practitioner, or acupuncturist if you are concerned about taking THE FULLEST’s products in conjunction with a pre-existing medical condition.

Is Warm Feelings™ safe for pregnancy and breastfeeding?
We do not recommend saffron during your first two trimesters of pregnancy. However, as we are not healthcare practitioners or providers, we recommend reaching out to your local healthcare practitioner if you are planning on taking THE FULLEST’s supplements during your pregnancy or while breastfeeding.

Why do we include organic tapioca maltodextrin?
Unfortunately, it is near impossible to source a coconut milk powder that doesn’t include some sort of processing agent. After searching high and low for a source with the lowest percentage of added ingredients, we went with our chosen supplier’s powder because it only contains 5% organic tapioca maltodextrin while others contain upwards of 20% or more of other undisclosed ingredients. We believe in ingredient and sourcing transparency, which is why we also test for glyphosate to make sure we are providing the cleanest possible version of our products.

Mindful Immunity™

Should I take this product daily or only when I feel an illness coming on?
Up to you! We like to take the product daily for immunity maintenance but some prefer to use it to soothe symptoms.

What is the shelf-life?
One year – the only preservative we use is pure lemon juice concentrate.

Does Mindful Immunity™ need to be refrigerated?
No, the syrup is shelf-stable due to the high levels of acidity.

Is it certified organic?
No, we have not gone through the official certification process but all ingredients are organically grown.

Is saffron safe for children?
As with adults, every child is different. Although saffron is a commonly used spice in ethnic cooking and children can enjoy the taste and reap the benefits, we cannot legally provide you with any medical advice. We recommend reaching out to your local healthcare practitioner or pediatrician if you are planning to share saffron with your children.

Strands of Sunshine™

How can I use the threads?
Some ways to include the threads are creating a tea, a tincture for cooking, or an infusion.

Are the saffron threads organic?
The saffron threads are high-grade certified and organically grown using traditional practices in Afghanistan. They unfortunately do not offer an organic certification in Afghanistan.

How many threads come in each jar?
Each jar contains 2g worth of saffron which is about 1,000 threads.

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